Wow, what a life-saver Russ and his technician Lalo were! After driving my car from the Sacramento area to my sister's wedding in Paso Robles, one of my spark plugs popped out and couldn't be refitted. The next day, Saturday (day of the wedding), it was difficult to find an auto repair shop open. When I called PR Auto, Russ said he was there but not really "open" for business. I told him my problem and how I couldn't possibly drive the car safely. After 10 minutes, Russ called me back and said his technician Lalo just "happened" to come in - on a day off- and said he could 're-coil' that one spark plug and fix it...where it wouldn't cost me thousands of dollars (which another auto repair shop was quoting me). Lalo repaired my car and gave it an oil change/lube (oil was 2 quarts low!) at a very reasonable price; and my car was ready to pick up on Saturday at 1:30 PM - the wedding was at 3 PM! Thank you guys for going 'above and beyond' to service my immediate needs...even on your day off! You did a great job.